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Service Requests

Please fill out the form below.

First Name(Required)

First

Last Name(Required)

Last

Address(Required)

Street Address

City(Required)

Zip Code(Required)

State(Required)

Email(Required)

Phone(Required)

What do you need service on?(Required)

Select One(Required)

Window Type(Required)

Issue Description(Required)

Defective Part(Required)

Location of Issue from street facing house(Required)

In your own words, tell us what's going on?(Required)

Required Photos:

Picture of the whole window from the inside of the house
Picture of the window's serial number. (Usually located at the top inside tract of the window frame)
Detailed pictures of issue requiring service.

If the window serial number cannot be located each widow sash often has an identifying label; you may need to remove the sash from the window to find it. Please be as specific with photos as possible; this helps us process your claim faster.

If a visit to inspect is required, a service fee may apply.

Please be as complete as possible in your words and include any photographs which illustrate the service issue. If a visit to inspect is required, a service fee may apply.

Attach Images

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Accepted file types: jpg, gif, png, pdf, jpeg, Max. file size: 300 MB.

Consent(Required)

I understand 1-800-HANSONS will contact me regarding my home improvement project.

By submitting this form, which I agree is my signature, I consent to receive recurring informational calls, texts, and emails from 1-800-HANSONS, including by automated technology or prerecorded voice. I understand consent is not required for purchase and that I can opt out at any time, including (for texts) by replying “STOP” or by calling 1-800-426-7667. I understand any 1-800-HANSONS calls may be recorded. 1-800-HANSONS collects certain categories of personal information and uses this information in various ways, including order fulfillment and providing product information and services, as further described in our Privacy Policy. I agree to the 1-800-HANSONS Privacy Policy and Terms and Conditions. Message and data rates apply.

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60% off installation. Special financing available.

Labor Only. Roofing and siding are priced by the square. This offer is not combinable with other offers/promotions, may be withdrawn without notice, and prior sales are excluded. You must purchase by 3/31/25 to qualify for the special offer. The Lifetime Guarantee applies to roofing, siding, windows, and gutters. Bathtubs and showers offer a no-leak guarantee. Visit www.hansons.com/licenses/ for current contractor license information. Other restrictions may apply.

Disclosure: GreenSky® program consumer loans are made by Synovus Bank, Member FDIC, NMLS #408043, without regard to age, race, color, religion, national origin, gender, disability, or familial status. GreenSky Servicing, LLC (“GSS”, NMLS #1416362, www.nmlsconsumeraccess.org) is a financial technology company that manages the GreenSky® program by supporting originations and servicing the loans on behalf of banks and other financial institutions that make or hold program loans. GreenSky® is a registered trademark of GreenSky, LLC and is licensed to banks and other financial institutions for their use in connection with the GreenSky® program. GreenSky LLC and GSS are not lenders. All credit decisions and loan terms are determined by program lenders.